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What does this privacy policy cover?

This policy relates to how we collect and use information from you, the general user of our website.

What does this privacy policy not cover?

This policy does not cover anything to do with clients and customers who pay for our products or services - these are subject to specific contract terms.

What information do we collect?

Voluntary information If you fill out any of the forms on our website to request products or services, you will be asked to submit personal information about yourself (e.g. name, location and contact details) in order to receive or use our services. All the information we ask for is essential for us to provide you with a first class service. By providing us with any data we ask for, you agree for us to use it to provide you with our services.

Involuntary information - cookies and other browser/browsing generated data

When you enter our site your computer may be automatically issued with a cookie. Cookies are devices that identify your computer to our server and we may use them to personalise the site for your future use. Cookies only record the areas of our site that a computer has visited. A cookie will not provide us with any personal information. Therefore, if you have not supplied us with any personal information, you can still browse our site anonymously. If you do not want a cookie you can set your browser to deny it. If you are connected to the Internet you will have an IP Address. The address will be automatically collected and logged as part of the connection of your computer to our web server and may be used to determine the total number of visits to each part of the site. If there is a security breach the Internet Service Provider will identify the relevant IP Address and the user may be contacted. We also collect information about your browser and information about how you found our website e.g. via a search engine. This browser information is provided by your Internet Service Provider.

How do we use your data?

We have legal obligations, under the Data Protection Act 1998, to collect and store any personal information that you provide to us fairly and securely. Each time you provide us with personal information we will let you know how we intend to use it. We will hold your personal information securely and will only keep it for as long as you use the service that you have requested. We never pass any information collected from you to any outside body unless we specifically ask you first and you agree to the terms. We may from time to time use your personal or website browsing data for statistical analysis to improve our web service.

Your agreement

By using this website, you agree to this policy.


Maximise Gain Minimise Loss Increase Value Promote Efficiency Identify Weaknesses Improve Processes Strengthen your Business